Análise comparativa dos canais virtuais em redes de pet shop
DOI:
https://doi.org/10.47283/244670492023110112Abstract
SUMMARY
The pet shop trade continues to grow, even after the pandemic. The number of pets and the attachment of humans to their pets is another growing factor. The use of more effective communication channels is essential for companies to get closer to their target audience. The objective of this research is to analyze and compare the main communication channels with an emphasis on the virtual ones in the three largest companies in the “Pet Shop” sector in Santos. The premise is to verify the best tools, as an instrument to improve the relationship and retain customers. The necessary elements for comparative analysis were searched on websites and social networks. The results show the main means of communication used by companies to transmit informational content, the main ones being: TikTok, Instagram and YouTube. However, it is clear to say that virtual channels carry various types of messages and are part of the marketing strategies of pet shop companies.
Keywords: Pet shop. Channels. Social media.
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A “Revista Tecnológica da Fatec de Americana” é uma publicação semestral digital de responsabilidade da “Faculdade de Tecnologia de Americana”, “Centro Estadual de Educação Tecnológica Paula Souza”, com a publicação de trabalhos de caráter interdisciplinar realizados pelas comunidades discente, docente e pesquisadores internos e bem como por pesquisadores externos.
The “Revista Tecnológica da Fatec Americana” is a biannual digital publication, under “Faculdade de Tecnologia de Americana” responsability, from “Centro Estadual de Educação
Tecnológica Paula Souza”, which encompasses interdisciplinary papers submitted by students, professors and researches of the community as well as external researches.
La “Revista Tecnológica da Fatec Americana” es una publicación digital semestral de responsabilidad de esa “Faculdade de Tecnologia de Americana”, “Centro Estadual de Educação Tecnológica Paula Souza”, cuyo objetivo es publicar trabajos de carácter interdisciplinario realizados tanto por el profesorado, por el alunnado e investigadores internos, como por investigadores externos.
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